Frequently Asked Questions
Quick answers to the questions we hear most. Reach us any time.
Getting Started
What is GOUKAKU JLPT?
GOUKAKU JLPT is a mobile-first study platform that helps you prepare for the Japanese-Language Proficiency Test (JLPT), levels N5 through N1. You practise original questions, get clear explanations, and track your weak areas as you go. GOUKAKU JLPT is an independent study platform and is not affiliated with or endorsed by the official administrators of the JLPT.
Which JLPT levels do you cover?
All five — N5, N4, N3, N2, and N1.
Is it free?
Yes — you can start practising for free. Free accounts get 10 practice questions per level, every day. Premium unlocks the full question pool, removes the daily limit, and gives you full access to explanations and analytics.
Are these real past exam questions?
No. Every question on GOUKAKU JLPT is an original work, written and reviewed by our team. We design each question to fit the format and difficulty level of the JLPT, but we do not copy, adapt, or reproduce questions, reading passages, or any other material from official JLPT exams or from any third-party publisher. All content is our own.
How are your questions created?
Our questions, explanations, and reading passages are created and curated in-house by our team, and reviewed for quality and accuracy before they reach you — original material built to help you practise effectively at your level.
What language are the explanations in?
For N5 and N4, explanations are written in Myanmar so beginners can follow easily. For N3 to N1, explanations are in simple Japanese, pitched at an N4 reading level to build your exam-language confidence.
Payments & Refunds
How do I pay for premium?
Pay through KBZPay, WavePay, AYA Pay or UAB Pay, then upload your payment slip screenshot in the app. Our team verifies it manually.
How long until my premium activates?
Please allow up to 24 hours for full activation after you upload your slip. We often activate sooner, and may grant provisional access while we confirm.
My payment slip was rejected — what next?
Reply with a clearer screenshot that shows the transaction reference clearly. Our team will re-review within 12 hours.
Will I be charged again automatically?
No. Access works like a mobile top-up: you pay once for a fixed period (30 or 90 days, depending on the package) and it stops on its own when that period ends. We hold no card on file and nothing renews automatically, so there is nothing to cancel. We email you and show an in-app reminder before your access expires, so you can top up again if you want to keep going.
Do you offer refunds?
Because we keep prices low and your access unlocks the full question pool the moment it is active, payments are not refundable — including any unused part of a period, as set out in our Terms. You are never locked in, though: nothing renews automatically, so you only ever pay for the period you chose. The free tier lets you try GOUKAKU fully (10 questions a day, every level) before you pay. If you were ever charged by mistake, or your access did not activate, contact us and we will make it right.
Can I switch from N5 to N4 (or to another exam or level) part-way through?
Each package is tied to one examination and one level, and cannot be switched or transferred during an active access period. When your current period ends — or when you buy a new package — you are welcome to choose a different exam or level.
Using GOUKAKU
I forgot my password.
Use the password reset page. If the email doesn't arrive within 5 minutes, please check your spam or promotions folder.
Can I use the app offline?
You need an internet connection to load and submit questions, since content and your progress are delivered securely from our servers.
Is there a mobile app?
There is no separate Android or iOS app. GOUKAKU runs in your browser and installs to your home screen like an app — open it in Chrome or Safari and choose “Add to Home Screen”. It then opens full-screen and works the same as a downloaded app.
Will GOUKAKU JLPT guarantee I pass the JLPT?
We can't guarantee a pass — your result depends on your own preparation and effort. What we give you is consistent, well-structured practice and clear explanations to help you study smarter.
Your Account & Data
How do I delete my account?
You can request account deletion any time via the Contact page. We remove your personal data within 30 days, except where we're required to keep certain records for legal or fraud-prevention reasons.
Can I export my study history?
Yes — contact us through the Contact page and we'll send your quiz history as a CSV file.
Is my data safe?
Your data is stored with row-level security so no other user can see it. Payment slips are read automatically to pick up the transaction details, and a member of our team always makes the final decision on your purchase. See our Privacy Policy for the full details.
Can I copy, download, or share the questions?
No. All questions, explanations, and content are the original property of J&T Japanese Language Training Center and are protected by copyright. They are licensed to you for personal study only and may not be copied, recorded, screenshotted, redistributed, or republished. See our Terms of Service for details.
GOUKAKU NAT-TEST
What is the NAT-TEST, and how is it different from the JLPT?
The NAT-TEST (日本語NAT-TEST) is a Japanese proficiency exam administered by Senmon Kyouiku Publishing Co., Ltd. It is held more often than the JLPT during the year, and its levels are written 5Q down to 1Q rather than N5 up to N1. Many students in Myanmar sit it because the schedule fits their plans better. GOUKAKU NAT-TEST practises the NAT-TEST format; GOUKAKU JLPT practises the JLPT format.
Which NAT-TEST levels can I practise?
All five: 5Q, 4Q, 3Q, 2Q and 1Q. 5Q is the most elementary and 1Q the most advanced — roughly the mirror image of the JLPT's N5-to-N1 numbering, which is the part students most often get the wrong way round.
I bought a JLPT package. Does that include NAT-TEST?
No. GOUKAKU JLPT and GOUKAKU NAT-TEST are sold separately, level by level, so you only pay for the exam you are actually sitting. If you are preparing for both, buy the level you need from each.
Does GOUKAKU NAT-TEST include listening?
Not yet. Practice today covers the written sections. Listening is planned after launch, and any practice score you see is for the non-listening sections only — so treat it as a guide to those sections, not as a prediction of your full official result.
Will GOUKAKU NAT-TEST guarantee I pass the NAT-TEST?
No. Nobody can promise you a pass, and you should be sceptical of anyone who does. What we provide is practice in the real exam format so that nothing on the day is unfamiliar. The result depends on your own preparation.
Can't find your answer? We're happy to help.