J&T

Contact Us

Questions, feedback, or payment issues? We're here to help.

Email

k.dennyboy@gmail.com

Response within 24 hours

Phone / KBZPay / WavePay

09 953 474 014

Mon–Sat, 9 AM–6 PM MMT

Viber / Messenger

+95 9 953 474 014

Fastest for payment questions

Location

J&T Japanese Language Training Center

Myanmar

Common questions

My payment slip was rejected — what next?

Reply with a clearer screenshot showing the transaction reference. Our admin team will re-review within 12 hours.

I want a refund.

Refunds are available within 7 days of purchase if you have used less than 50 questions. Email us with your account email and reason.

I forgot my password.

Use the password reset page. Check your spam folder if the email doesn't arrive in 5 minutes.

Can I switch from N5 to N4 mid-subscription?

Each package is level-specific. To upgrade, contact us and we will pro-rate the difference.